We Support Entrepreneurs, Startups, Business Owners & Companies
Save Time. Cut Costs. Grow Smarter.
Whether you’re launching a new venture or scaling an existing business, Pavadel offers fast, flexible, and affordable virtual assistant services tailored to your needs. From customer support to marketing and business development—we’re here to help you thrive.
“Delegate with confidence. Experience the Pavadel difference.”
Your All-in-One Virtual Assistance Partner
We help online businesses—both product and service-based—with tasks like inbox management, calendar coordination, market research, and more. Whether you’re in e-commerce, consulting, real estate, recruitment company or creative industries, we customize our services to your workflow.
Let us handle the details so you can focus on what matters—growing your business.
Competent, flexible, efficient
Companies we have worked with
At Pavadel, our virtual assistants offer more than just support—we bring enterprise-level experience to the table. Our team has worked with executives and teams from top global companies, fast-growing startups, and high-performing small businesses across industries like tech, real estate, e-commerce, and consulting. We deliver the same high standard of support that top-tier organizations rely on, ensuring you get the best service no matter the size of your business.
You bring the vision—we’ll help you scale it.
Core Services
CUSTOMER SUPPORT
We provide multilingual support in Czech, Slovak, Hungarian, Polish, German, English, and more via email, phone, and chat. Pavadel handles your customer inquiries, complaints, and product information, allowing you to focus on what matters most – growing your business.
MARKETING
We gather client feedback, assist with market research, and analyze competitors to provide you with actionable insights and strategies that help your business stay ahead.
BUSINESS DEVELOPMENT
We help you explore new markets, generate leads, and build strong client and partner relationships, with a special focus on the Czech Republic and surrounding regions.
Everything You Need in One Place
No need to juggle multiple providers. With over 15 years of experience, we deliver streamlined solutions that free up your time and maximize results.
Completely transparent, Prompt, Precise & Proficient
Why Choose Pavadel?
- 15+ Years of Experience Across Industries
- Outstanding Bilingual & Multilingual Support
- Flexible, Reliable, and Cost-Effective Solutions
- Based in the Czech Republic, Serving Clients Worldwide
- Transparent, Prompt, and Professional Service
Bilingual staff
English, Czech, Slovak, but can also serve in other languages. For business development or any other projects.
Years of Experience
Nearly all of our remote assistants have 15+ experience in providing exceptional customer service in various industries.
Industries
With an emphasis on business, finance, health care, retail, IT-telecom, marketing, and real estate.
A virtual assistance service for entrepreneurs, professionals and business leaders
Tasks we can assist with
- Business Development & Lead Generation
- Executive Virtual Assistance & Operations Management
- Customer Support & Relationship Management
- Sales Strategy & Consultation
- Company set-up, accounting
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Marketing & Market Research
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CRM & Admin Tasks
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HR Support
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Multilingual Communication
Translation, Proof-reading
What they are saying
Trusted by Thousand of Enterprenuers & Companies
What Our Clients Say
"Pavadel has been an essential part of my health and beauty business." I was struggling to keep up with customer service and lead generation while trying to focus on product development. Pavadel stepped in and handled everything seamlessly—from managing emails to answering client inquiries and collecting new leads. Thanks to their consistent support and reasonable pricing, I’ve been able to scale my operations and focus on growing my brand.
Liz R., E-commerce Founder
Eddie J., Business Owner
Jonathan S., Software Developer
Maria K., Real Estate Agency
Veronika M., Founder
Julian O., International Sales Manager
Ready to streamline your business? Schedule a free consultation today!
Case Study:
Supporting U.S. Expansion into Europe
Industry: SaaS / B2B Tech
Headquarters: USA
Challenge
A rapidly growing SaaS company specializing in project management tools, planned to expand its operations into Central and Eastern Europe. With limited local knowledge and no internal multilingual team, they faced several challenges:
Lack of Czech, Slovak- and Hungarian, Polish-speaking support for new users
Difficulty handling inquiries across time zones
No local partners or leads for B2B outreach
Limited market research on local business culture, competitors, and customer needs.
Solution:
Pavadel’s Expansion Support Package
Pavadel assigned a dedicated bilingual virtual assistant with experience in business development and customer service. Within 2 weeks, we had:
Localized onboarding and customer support emails
Handled live chat and email support for European users
Conducted B2B outreach and scheduled discovery calls with potential resellers
Delivered market research reports on industry trends, pricing strategies, and competitor analysis
Acted as a liaison for potential clients and local partners
Organized an online launch event in the Czech Republic, inviting key stakeholders
Results:
Expanded User Base: +1,200 new users from Czechia and Slovakia
Response Time Cut by 70%: 24/7 bilingual support for new sign-ups and technical queries
Sales Pipeline Boost: Generated 45 qualified B2B leads for their local partnership program
Faster Market Entry: Local onboarding processes, lead generation, and language support shaved months off their projected timeline