Grow your online store with professional, bilingual E-commerce Virtual Assistants from across the EU. Pavadel provides experienced virtual assistants who support daily e-commerce operations, customer communication, product management, and order processing. We help e-commerce businesses scale efficiently without the cost and risk of in-house hiring.
Pavadel is a European virtual assistant agency delivering scalable, reliable, and multilingual virtual assistant services to e-commerce brands, online retailers, and DTC companies. Our virtual assistants are based in all EU countries, allowing us to support businesses operating locally or across multiple European markets.
We offer bilingual and multilingual virtual assistants who understand cross-border e-commerce, EU customers, and international online sales environments.
English, Czech, Slovak, German, Polish, Hungarian, Italian, Swedish, Finish, Danish but can also serve in other languages
We work with you every step anticipating needs, helping with strategy, not just doing tasks.
Many of our VAs and professionals have worked with blue-chip companies such as IBM, Amazon, PwC, Deloitte, KPMG, Microsoft, Accenture, BMW, and DHL, ensuring world-class professionalism and reliability.
We match you with the right VA, for long-term support—celebrating successes and evolving together.
We deliver strong communication, accountability, and proven experience to provide reliable, high-quality administrative support, project management, and executive assistance for businesses across industries.
E-commerce Virtual Assistants are remote professionals specialized in managing and supporting online stores. They handle product listings, order processing, customer support, inventory coordination, and platform administration so business owners can focus on growth, marketing, and strategy.
Unlike general virtual assistants, Pavadel’s E-commerce Virtual Assistants are trained to work with major e-commerce platforms, payment systems, and customer service workflows.
Our E-commerce Virtual Assistant services are ideal for:
Online stores and DTC brands
Amazon and marketplace sellers
Subscription-based e-commerce businesses
Growing SMEs and scale-ups
Cross-border EU sellers
If your online business requires daily operational support and multilingual customer communication, an E-commerce Virtual Assistant is a strategic solution.
Shopify
WooCommerce
Magento
Amazon Seller Central
eBay
Etsy
Zendesk
Gorgias
Google Workspace
Notion
We integrate seamlessly into your existing e-commerce stack.
Our virtual assistants create, optimize, and maintain product listings across your e-commerce platforms. This includes:
Product uploads and updates
Descriptions optimized for conversions
Image coordination and basic editing support
Category and tag management
Well-maintained product listings improve visibility, trust, and sales performance
Pavadel’s E-commerce Virtual Assistants manage daily store operations, including:
Order processing and status updates
Invoice and documentation support
Coordination with fulfillment partners
Returns and refund administration
This ensures smooth operations and a positive customer experience.
Customer communication is critical for e-commerce success. Our bilingual virtual assistants handle:
Email and ticket-based customer support
Order inquiries and delivery updates
Complaint handling and escalation
Multilingual customer communication
Supporting customers in their native language increases trust and conversion rates.
Our E-commerce Virtual Assistants work with major platforms and tools, including:
Shopify
WooCommerce
Magento
Amazon Seller Central
eBay
Etsy
We also support integrations with payment gateways, logistics providers, and CRM systems.
Your virtual assistant can prepare regular reports covering:
Order volumes and trends
Customer inquiries and response times
Product performance
Operational issues and improvements
Clear reporting helps you make data-driven decisions and scale effectively.
Pavadel offers bilingual and multilingual E-commerce Virtual Assistants from all EU countries, enabling seamless communication with customers across Europe.
Commonly supported languages include English, German, French, Spanish, Italian, Dutch, Czech, Polish, and other EU languages.
This makes Pavadel an ideal partner for cross-border e-commerce and international online stores.
Our virtual assistants are based in the EU and understand European customers, regulations, and business culture.
Hire part-time or full-time E-commerce Virtual Assistants and scale support as your order volume grows.
All client communication is managed through Pavadel, ensuring continuity, quality standards, and reliability.
Virtual assistant services reduce operational costs while maintaining professional service levels and customer satisfaction.
From Vision. to Reality.
Streamline your online store operations and improve customer satisfaction with Pavadel’s bilingual E-commerce Virtual Assistants.
Contact Pavadel today to receive a tailored virtual assistant solution for your e-commerce business.
Contact Pavadel today to discuss your requirements and receive a customized virtual assistant solution.
